HRD Corp Claimable Course
Two ways to take this course
In-house for Your Team
Tailored to your cases, at your premises or ours. It is an HRD Corp Claimable Course (SBL-KHAS).
Get a QuotePublic Class
- 23–24 Nov 2026
- 18–19 Jan 2027
- 17–18 Feb 2027
RM 3,500 per person
Also available as private 1-to-1 coaching. Ask about coaching
Also available live online on MS Teams or Zoom.
What you will be able to do
- Set expectations on work performance with co-workers
- Build trust and deepen relationships with team members
- Get information and get work done to deliver results
- Work effectively using management frameworks
Who should attend
Executives, supervisors and team leaders who manage time and deliver work. Participants are guided in a workshop coaching setting to know what to do and practise what needs to be done.
Pre-requisites: SPM, diploma or degree holder
Class in action
Programme by day and module
Day 1
9.00am to 12.30pm
Module 1 · Managing Work
Participants learn how to see the inputs, tools and techniques for results, and how to create assignments with people and related tools to get those results. They learn to see points of failure when people fail to deliver on commitments.
- The Ishikawa diagram and work output management Lecture
- Using the Ishikawa diagram to identify issues and risks to work results Workshop
- Presenting the assignment trackers Group Activity
12.30pm to 1.30pm · Lunch break
1.30pm to 5.00pm
Module 2 · Managing People
Participants learn about people behaviours, industrial relations and team spirit. They learn how to clarify agreements, get real commitments and hold gentle yet accountable conversations so that people deliver on commitments.
- Understanding fear, motivation and power distance Lecture
- Recognising and responding to irresponsible behaviours and stresses Workshop
- Presenting the RACI and commitment control matrix Group Activity
Day 2
9.00am to 12.30pm
Module 3 · Managing Performance
Participants learn how to sequence work to meet expectations, identify and propose timelines and the resources required to get the job done, and align and calibrate people to deliver agreed results.
- Managing performance and expectations Lecture
- Setting goals, anticipating and fixing problems Workshop
- Presenting the assignment deliverable tracker Group Activity
12.30pm to 1.30pm · Lunch break
1.30pm to 5.00pm
Module 4 · Micro-management vs Contingent Management
Participants learn the different types of work control: micromanaging, situational leadership and contingent management. They learn how to manage assignment outcomes to plan and how to uncover issues.
- Managing assignments to plans and using directed probes Lecture
- Practicing situational leadership and contingent management Workshop
- Presenting the assignment management practices Group Activity
How the course runs
Before
Training Needs Survey
During
Training: practice on your own work
After
- Learning Assessment
- Post-Training Implementation Plan
- Course Evaluation (TEE)
- Certificate
What Is Included
- Course handbook for every participant
- Workshop activities, guided and coached by the trainer
- An assessment test at the end of each module
- Your contribution and reflection in the group activities are evaluated
- HRD Corp Training Effectiveness Evaluation (TEE) feedback after the course
Certificate
- Certificate of Attendance: for every participant who attends at least 75% of the course and scores below 50% in the assessment.
- Certificate of Achievement: for participants who attend at least 75% of the course and score 50% to 79% in the assessment.
- Certificate of Competency: for participants who attend at least 75% of the course and pass 80% of the assessment.
Trainers
What participants say
The course is practical and insightful. Highly recommended for anyone looking to enhance team coordination, and time management skills.
I like most about how the trainer can relate to the real situation of the company's business.
Good sharing by trainer in real case scenario
Fees and HRD Corp funding
- Public class: RM 3,500 per person
- In-house and group fees: quoted for your team size and dates.
Employers registered with HRD Corp can claim this course against their levy. How claiming works
Frequently asked questions
Who should attend Work Management?
Executives, supervisors and team leaders who manage time and deliver work. Participants should hold SPM, a diploma or a degree.
How long is the course?
2 days (14 hours), 9.00am to 5.00pm each day, with a lunch break from 12.30pm to 1.30pm.
Is this course an HRD Corp Claimable Course (SBL-KHAS)?
Yes. It is an HRD Corp Claimable Course (SBL-KHAS). Employers registered with HRD Corp can claim it against their levy.
Can we run it in-house or online?
Yes. You can run it in-house at your premises or ours, join a public class in Petaling Jaya, take it as private 1-to-1 coaching, or attend live online on MS Teams or Zoom.
How much does the public class cost?
RM 3,500 per person. In-house fees are quoted for your team size and dates.
What certificate do participants receive?
Every participant who attends at least 75% of the course gets a certificate. The assessment score sets the certificate: Certificate of Attendance (below 50%), Certificate of Achievement (50% to 79%) or Certificate of Competency (pass 80% of the assessment).
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Get a Quote
Tell us your team size, preferred month and location, and we will send a quotation.