Quality and Continuous Improvement Training Courses

Who this quality and continuous improvement course is for

• Engineers and production teams who reduce waste and control variation in a process.
• Project teams who build a habit of continuous improvement.

This course is not a theory lecture. It is a working session with workshops, group activities and assessed work.

How the course fits

Quality & Continuous Improvement has one course today: Lean Six Sigma.

• Lean Six Sigma: the process. Lean to reduce waste and Six Sigma to control variation, through the Define, Measure, Analyse, Improve and Control phases. A base for a later Green Belt or Black Belt certification.

Related: Operational Excellence, Project Management and Change Management.

How each course runs

• Each participant brings a real case from work: a customer, a product, a team or a proposal.
• The trainer shows one tool at a time. Then each participant uses the tool on that case.
• The trainer gives feedback on the work during the class.
• At the end, the trainer assesses the work against a rubric. You can see what each person can now do.

Participants leave with work that they can use on the next working day.

What your team brings back to work

• Tools that each participant used in class on a real process from their own work.
• An assessed piece of work for each participant.
• The Kognifi Certificate of Competency for participants who pass 80% of the assessment.

Three ways to run a course

• Public class: at the Kognifi Training Center in Petaling Jaya. See the dates and the fee above.
• In-house: for your team only, at your office in any state, or online with MS Teams or Zoom. Get a quote.
• Private coaching: one-to-one, for a manager or a key team member.