Operational Excellence Training Courses
Operational excellence training courses in Malaysia for teams that run projects, improve processes and lead change. Each course teaches one skill, and your people practise it on their own projects and processes.
Kognifi assesses the work, so you can see the competence. We run each course in-house for your team or as a public class in Petaling Jaya. Each course is an HRD Corp (HRDF) claimable course for HRD Corp registered employers.
Who these operational excellence courses are for
- Sales, engineering, product and marketing teams who deliver projects on time and on cost.
- Engineers, project teams and production teams who improve processes with Lean Six Sigma.
- Managers, finance and HR staff who plan and lead organisational change.
These courses are not theory lectures. Each one is a working session with workshops, group activities and assessed work.
Rated by our participants
by relevance
Courses in this skill area
HRD Corp Claimable Course
Upcoming classes
How the courses fit together
Each course stands alone. Project Management covers one project from the plan to the delivery. Lean Six Sigma covers the process that runs each day. Change Management covers how the people take up a change.
- Project Management: the project. Project management concepts and tools, the project plan with schedules and baselines, project risk management, and control to the planned baselines. Gantt charts and Kanban boards for Waterfall, Agile and Scrum projects.
- Lean Six Sigma: the process. Lean to reduce waste and Six Sigma to control variation, through the Define, Measure, Analyse, Improve and Control phases. A base for a later Green Belt or Black Belt certification.
- Change Management: leading a change. Practical planning for change, stakeholder analysis and engagement, implementing and sustaining change, and measuring change.
Related: Project Management, Quality & Continuous Improvement, Change Management and Leadership & Management.
How each course runs
- Each participant brings a real case from work: a customer, a product, a team or a proposal.
- The trainer shows one tool at a time. Then each participant uses the tool on that case.
- The trainer gives feedback on the work during the class.
- At the end, the trainer assesses the work against a rubric. You can see what each person can now do.
Participants leave with work that they can use on the next working day.
What your team brings back to work
- Tools that each participant used in class on a real case from their own work: a project plan, a process to improve or a change plan.
- An assessed piece of work for each participant.
- The Kognifi Certificate of Competency for participants who pass 80% of the assessment.
Three ways to run a course
- Public class: at the Kognifi Training Center in Petaling Jaya. See the dates and the fee above.
- In-house: for your team only, at your office in any state, or online with MS Teams or Zoom. Get a quote.
- Private coaching: one-to-one, for a manager or a key team member.
Questions about operational excellence training
Are these courses HRD Corp (HRDF) claimable?
Yes. Each course is an HRD Corp claimable course for HRD Corp registered employers.
How long is each course?
Two days.
Can you run a course for our team only?
Yes. Ask for a quote for in-house training.
Which course comes first?
Each course stands alone. Choose the course for the work in front of your team: a project, a process or a change.