HRD Corp Claimable Course
Two ways to take this course
In-house for Your Team
Tailored to your cases, at your premises or ours. It is an HRD Corp Claimable Course (SBL-KHAS).
Get a QuotePublic Class
No public dates are scheduled at the moment. Ask us for the next intake or run it in-house.
Also available as private 1-to-1 coaching. Ask about coaching
Also available live online on MS Teams or Zoom.
What you will be able to do
- Protect traffic during major site changes and migrations
- Configure DNS, MX and SOA for routing and delivery
- Manage mass content updates and site deployments
- Control website security certificates and backend infrastructure
Who should attend
Digital marketing executives, web administrators, IT support, marketing and product managers, and content managers who need to move beyond standard SEO into Web Operations (WebOps) and manage multi-site infrastructures for multiple brands. It is a technical course with a high cognitive load, especially for those unfamiliar with website or internet routing, and builds "DevOps-lite" skills to handle migrations, staging and security in-house.
Pre-requisites: SPM, diploma or degree holder
Programme by day and module
Day 1
9.00am to 12.30pm
Module 1 · Domain and DNS Infrastructure
Participants are introduced to the foundation layers of internet and website routing. They learn to manage the critical records that affect both web visibility and email deliverability.
- Web server back-end operations Lecture
- Domain settings and routing at the domain registrar, walkthrough Workshop
- NS management and critical records walkthrough Workshop
- The SOA check and setting up MX, SPF and DKIM for email marketing Workshop
12.30pm to 1.30pm · Lunch break
1.30pm to 5.00pm
Module 2 · Network Performance and Security
Participants learn to see how web traffic is routed and use tools to improve site resilience, security and speed globally.
- Network security issues, routing and website content delivery Lecture
- Web hosting security protocols walkthrough Workshop
- Cloudflare configuration and options walkthrough Workshop
- The SOA and site propagation checks Workshop
Day 2
9.00am to 12.30pm
Module 3 · Staging and Deployment Workflows
Participants learn zero-downtime practices: how to test changes before they go live to avoid global site outages.
- Website changes and staging environment setup Lecture
- Staging and pushing a website live, walkthrough Workshop
- Permalink, UI/UX changes and other deployment and indexing implications Workshop
- Creating a checklist of possible issues Workshop
- Creating a website staging deployment risk management plan Workshop
12.30pm to 1.30pm · Lunch break
1.30pm to 5.00pm
Module 4 · Daily Web Operations and Troubleshooting
Participants learn the tools required for large-scale site maintenance and error-free execution.
- WebOps website management and maintenance Lecture
- Tools to manage multiple websites walkthrough Workshop
- Checking website health after updates Workshop
- Creating a WebOps risk management plan Workshop
How the course runs
Before
Training Needs Survey
During
Training: practice on your own work
After
- Learning Assessment
- Post-Training Implementation Plan
- Course Evaluation (TEE)
- Certificate
What Is Included
- Course handbook for every participant
- Workshop activities, guided and coached by the trainer
- An assessment test at the end of each module
- Your contribution and reflection in the group activities are evaluated
- HRD Corp Training Effectiveness Evaluation (TEE) feedback after the course
Certificate
- Certificate of Attendance: for every participant who attends at least 75% of the course and scores below 50% in the assessment.
- Certificate of Achievement: for participants who attend at least 75% of the course and score 50% to 79% in the assessment.
- Certificate of Competency: for participants who attend at least 75% of the course and pass 80% of the assessment.
Trainers
Fees and HRD Corp funding
- Public class: RM 3,500 per person
- In-house and group fees: quoted for your team size and dates.
Employers registered with HRD Corp can claim this course against their levy. How claiming works
Frequently asked questions
Who should attend Advanced WebOps?
Digital marketing executives, web administrators, IT support, marketing and product managers, and content managers who need to move beyond standard SEO into Web Operations (WebOps) and manage multi-site infrastructures for multiple brands. Participants should hold SPM, a diploma or a degree.
How long is the course?
2 days (14 hours), 9.00am to 5.00pm each day, with a lunch break from 12.30pm to 1.30pm.
Is this course an HRD Corp Claimable Course (SBL-KHAS)?
Yes. It is an HRD Corp Claimable Course (SBL-KHAS). Employers registered with HRD Corp can claim it against their levy.
Can we run it in-house or online?
Yes. You can run it in-house at your premises or ours, join a public class in Petaling Jaya, take it as private 1-to-1 coaching, or attend live online on MS Teams or Zoom.
How much does the public class cost?
RM 3,500 per person. In-house fees are quoted for your team size and dates.
What certificate do participants receive?
Every participant who attends at least 75% of the course gets a certificate. The assessment score sets the certificate: Certificate of Attendance (below 50%), Certificate of Achievement (50% to 79%) or Certificate of Competency (pass 80% of the assessment).
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Get a Quote
Tell us your team size, preferred month and location, and we will send a quotation.