Contact Us · Office Main +6011-6353 3599 · · EN | BM | 中文
Work Tips

AI in Business Development: Research a Prospect Before the First Call

Alaa Rosli · 19 Oct 2026 · Sales · 2 min read

Ask About B2B Trusted Sales Advisor (SS-TAB)See the Course

Digital Marketing Training Classes

With AI in business development, you can prepare for a first sales call in 20 minutes. Give it the prospect’s public sources. Ask for a one-page brief: business, likely needs, buying team and questions. Then check every fact. You walk in with better questions, not a pitch.

Who This Is For

Business development and sales staff who meet new prospects every week.

The Prospect Brief in Five Parts

PartAsk AI ForYou Check
BusinessWhat they sell, to whom, where.Their website and annual report.
NewsExpansion, new plants, new leaders in the last 12 months.The date and source of each item.
Likely needsThree problems your product can solve for them.That each need fits a real fact.
Buying teamRoles that usually decide: user, influencer, buyer, approver.Names only from LinkedIn or your contact.
QuestionsTwo situation, two problem, one implication and one need-payoff question.That they sound like you.

Example: A First Call in Penang

Kumar sells automation parts. He has a first meeting with an electronics maker.

  • He gives AI the website, two news articles and the annual report.
  • AI finds a new production line opening next year.
  • AI drafts a need: faster line set-up. Kumar confirms it with one article.
  • He opens the call with a question about the new line, not his product.

What Participants Say

Role play and how to use AI for help for the answer

Participant, Nippon Designers School

Common Mistakes to Avoid

  • Trusting AI names. AI can invent people. Use LinkedIn or your contact.
  • Old news. Ask for dates and check them.
  • A pitch instead of questions. The brief prepares questions.

Try It This Week

Pick your next first meeting. Build the five-part brief. Count the facts you had to correct.

Frequently Asked Questions

What is SPIN?

A question method: situation, problem, implication, need-payoff. The course practises it in role plays.

Can I paste my CRM notes into AI?

Only in a tool your company allows for client data.

Next Step

Read the full outline of B2B Trusted Sales Advisor (SS-TAB). See the SS-TAB classes and BD-MR classes on the Training Calendar.

Related courses: Market Research and Analysis (BD-MR), AI at Work (BL-AIW). For a group from your company, get a quote for in-house training.

More Work Tips: skill area Sales and tag AI. Read also:

Learn this in a course

B2B Trusted Sales Advisor 2 days · HRD Corp Claimable Course →

Get a Quote

Tell us the course, the number of participants and the month. We reply within 24 hours on a working day with the quotation and the course outline.