HRD Corp Claimable Course
Two ways to take this course
In-house for Your Team
Tailored to your cases, at your premises or ours. It is an HRD Corp Claimable Course (SBL-KHAS).
Get a QuoteAlso available as private 1-to-1 coaching. Ask about coaching
Also available live online on MS Teams or Zoom.
What you will be able to do
- Define SMART objectives and KPIs
- Effectively assign roles and responsibilities
- Involve employees actively in the change process
- Effectively track progress against key performance indicators
Who should attend
Management, finance, managers and human resources staff who manage and implement organizational change. Participants are introduced to key change management concepts, frameworks and best practices, and coached by the trainer in a workshop setting.
Pre-requisites: SPM, diploma or degree holder
Programme by day and module
Day 1
9.00am to 12.30pm
Module 1 · Foundations and Practical Planning for Change
Participants learn to identify the need for change by understanding internal and external forces such as performance gaps or process inefficiencies. They also define SMART objectives and KPIs for a specific change scenario.
- Introduction to change management Lecture
- Change management reference models Workshop
- Identifying the need for change Group Activity
12.30pm to 1.30pm · Lunch break
1.30pm to 5.00pm
Module 2 · Stakeholder Analysis and Engagement
Participants learn to identify stakeholders and their needs and concerns, then define the scope and deliverables of the change and create a realistic timeline and budget, with clear roles and responsibilities.
- Understanding stakeholder needs and concerns Lecture
- Defining project scope and deliverables Workshop
- Creating a realistic timeline and budget Group Activity
Day 2
9.00am to 12.30pm
Module 3 · Implementing, Monitoring and Sustaining Change
Participants learn how to involve employees actively in the change process through a culture of collaboration, open communication and trust. They also learn the common causes of resistance to change, such as fear of the unknown, lack of trust and perceived negative impacts.
- Implementing change initiatives Lecture
- Overcoming resistance and building acceptance Workshop
- Strategies for managing resistance effectively Group Activity
12.30pm to 1.30pm · Lunch break
1.30pm to 5.00pm
Module 4 · Monitoring, Controlling and Measuring Change
Participants learn how to track progress against key performance indicators (KPIs) and project plans to stay aligned with organizational goals. The module also covers strategies for adjusting reward systems to reinforce new behaviors that support change initiatives.
- Tracking change implementation effectiveness Lecture
- Creating opportunities for continuous improvement Workshop
- Course summary, action planning and closing Group Activity
How the course runs
Before
Training Needs Survey
During
Training: practice on your own work
After
- Learning Assessment
- Post-Training Implementation Plan
- Course Evaluation (TEE)
- Certificate
What Is Included
- Course handbook for every participant
- Workshop activities, guided and coached by the trainer
- An assessment test at the end of each module
- Your contribution and reflection in the group activities are evaluated
- HRD Corp Training Effectiveness Evaluation (TEE) feedback after the course
Certificate
- Certificate of Attendance: for every participant who attends at least 75% of the course and scores below 50% in the assessment.
- Certificate of Achievement: for participants who attend at least 75% of the course and score 50% to 79% in the assessment.
- Certificate of Competency: for participants who attend at least 75% of the course and pass 80% of the assessment.
Trainers
Fees and HRD Corp funding
- Public class: RM 3,500 per person
- In-house and group fees: quoted for your team size and dates.
Employers registered with HRD Corp can claim this course against their levy. How claiming works
Frequently asked questions
Who should attend Change Management?
Management, finance, managers and human resources staff. Participants should hold SPM, a diploma or a degree.
How long is the course?
2 days (14 hours), 9.00am to 5.00pm each day, with a lunch break from 12.30pm to 1.30pm.
Is this course an HRD Corp Claimable Course (SBL-KHAS)?
Yes. It is an HRD Corp Claimable Course (SBL-KHAS). Employers registered with HRD Corp can claim it against their levy.
Can we run it in-house or online?
Yes. You can run it in-house at your premises or ours, join a public class in Petaling Jaya, take it as private 1-to-1 coaching, or attend live online on MS Teams or Zoom.
How much does the public class cost?
RM 3,500 per person. In-house fees are quoted for your team size and dates.
What certificate do participants receive?
Every participant who attends at least 75% of the course gets a certificate. The assessment score sets the certificate: Certificate of Attendance (below 50%), Certificate of Achievement (50% to 79%) or Certificate of Competency (pass 80% of the assessment).
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Get a Quote
Tell us your team size, preferred month and location, and we will send a quotation.