Two ways to take this course
In-house for Your Team
Tailored to your cases, at your premises or ours. It is an HRD Corp Claimable Course (SBL-KHAS).
Get a QuoteAlso available as private 1-to-1 coaching. Ask about coaching
Also available live online on MS Teams or Zoom.
What you will be able to do
- Identify common communication challenges
- Apply negotiation principles for mutually beneficial results
- Present information and data clearly and effectively
- Choose appropriate visuals for different audiences
Who should attend
R&D teams, engineers, project teams, operations and team leads who want to strengthen their interpersonal skills, communicate with impact and make data-driven decisions. Participants build confidence through role-plays, group activities and assessments.
Pre-requisites: SPM, diploma or degree holder
Class in action
Programme by day and module
Day 1
9.00am to 12.30pm
Module 1 · Creating Positive Relationships and Growing Self-Awareness
Participants are introduced to ten ways to build positive relationships, including using uplifting messages, and identify their communication strengths and weaknesses through several reflective exercises.
- 10 ways to build positive relationships Lecture
- Personal communication strengths and weaknesses Workshop
- Communication barriers and solutions Group Activity
12.30pm to 1.30pm · Lunch break
1.30pm to 5.00pm
Module 2 · Foundations of Effective Negotiation
Participants are introduced to the basic principles of negotiation, which lay a strong foundation for effective communication and strategy development. They explore the psychology behind negotiation and the key skills required for success.
- Introduction to negotiation concepts and styles Lecture
- Analysing case studies of different negotiation scenarios Workshop
- Role-play simulations focusing on various negotiation styles Group Activity
Day 2
9.00am to 12.30pm
Module 3 · Data Visualization Techniques for Impactful Visuals
Participants learn data visualization principles and techniques, and how to select the right visuals to get the intended impact on their audience.
- Data visualization techniques Lecture
- Visual types and their use cases Workshop
- Selecting impactful visuals Group Activity
12.30pm to 1.30pm · Lunch break
1.30pm to 5.00pm
Module 4 · Data Storytelling to Communicate Analysis Results
Participants learn how to sequence results with visuals and storyboards, create dashboards and manage deep dives with PowerPoint and Excel.
- Using storyboards to communicate results Lecture
- Using digital tools to create relevant visual reports Workshop
- Using actionable visuals to communicate data-based findings Group Activity
How the course runs
Before
Training Needs Survey
During
Training: practice on your own work
After
- Learning Assessment
- Post-Training Implementation Plan
- Course Evaluation (TEE)
- Certificate
What Is Included
- Course handbook for every participant
- Workshop activities, guided and coached by the trainer
- An assessment test at the end of each module
- Your contribution and reflection in the group activities are evaluated
- HRD Corp Training Effectiveness Evaluation (TEE) feedback after the course
Certificate
- Certificate of Attendance: for every participant who attends at least 75% of the course and scores below 50% in the assessment.
- Certificate of Achievement: for participants who attend at least 75% of the course and score 50% to 79% in the assessment.
- Certificate of Competency: for participants who attend at least 75% of the course and pass 80% of the assessment.
Trainers
What participants say
The course was practical and engaging, with useful techniques for communication, negotiation, and presenting data more effectively.
Trainer was very helpful in explaining how to implement my business use case
I liked learning about DISC the most. It was interesting
Fees and HRD Corp funding
- Public class: RM 3,500 per person
- In-house and group fees: quoted for your team size and dates.
Employers registered with HRD Corp can claim this course against their levy. How claiming works
Frequently asked questions
Who should attend Business Communication, Negotiation and Data Visualization?
R&D teams, engineers, project teams, operations and team leads. Participants should hold SPM, a diploma or a degree.
How long is the course?
2 days (14 hours), 9.00am to 5.00pm each day, with a lunch break from 12.30pm to 1.30pm.
Is this course an HRD Corp Claimable Course (SBL-KHAS)?
Yes. It is an HRD Corp Claimable Course (SBL-KHAS). Employers registered with HRD Corp can claim it against their levy.
Can we run it in-house or online?
Yes. You can run it in-house at your premises or ours, join a public class in Petaling Jaya, take it as private 1-to-1 coaching, or attend live online on MS Teams or Zoom.
How much does the public class cost?
RM 3,500 per person. In-house fees are quoted for your team size and dates.
What certificate do participants receive?
Every participant who attends at least 75% of the course gets a certificate. The assessment score sets the certificate: Certificate of Attendance (below 50%), Certificate of Achievement (50% to 79%) or Certificate of Competency (pass 80% of the assessment).
Next public class: 25–26 Nov 2026 Next public class: 30 Nov – 1 Dec 2026 Next public class: 18–19 Nov 2026Related work tips
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Get a Quote
Tell us your team size, preferred month and location, and we will send a quotation.