Two ways to take this course
In-house for Your Team
Tailored to your cases, at your premises or ours. It is an HRD Corp Claimable Course (SBL-KHAS).
Get a QuotePublic Class
No public dates are scheduled at the moment. Ask us for the next intake or run it in-house.
Also available as private 1-to-1 coaching. Ask about coaching
Also available live online on MS Teams or Zoom.
What you will be able to do
- Apply major personality frameworks in the workplace
- Recognise the strengths of different personality types
- Adapt leadership, communication and conflict management styles
- Promote inclusive, effective teams through personality awareness
Who should attend
HR personnel, team leaders, people managers and individuals overseeing team dynamics. Participants learn key personality models such as OCEAN, MBTI and DISC, and how to manage diverse personalities and personality-driven conflicts within a team.
Pre-requisites: SPM, diploma or degree holder
Programme by day and module
Day 1
9.00am to 12.30pm
Module 1 · Introduction to Personality Psychology and Frameworks
Participants learn how personality influences workplace behaviour and relationships, and are introduced to key models such as OCEAN, MBTI and DISC, with their strengths, limitations and practical applications.
- Introduction to personality and its relevance in the workplace Lecture
- Exploring how personality influences workplace behaviour and relationships Workshop
- Identifying and analysing behavioural patterns in professional settings Group Activity
12.30pm to 1.30pm · Lunch break
1.30pm to 5.00pm
Module 2 · Personality Insight, Reflection and Communication Styles
Participants develop self-awareness of their personality traits, understand how these shape workplace behaviour and communication, and learn to adapt to different personality types for better collaboration and professional growth.
- How personality traits affect workplace behaviour and communication Lecture
- Interpreting personality results and discussing strengths and growth areas Workshop
- Adapting communication styles to different personality types Group Activity
Day 2
9.00am to 12.30pm
Module 3 · Team Dynamics, Personality Diversity and Leadership Styles
Participants learn to lead and manage diverse personalities by understanding team dynamics, adapting their leadership style and using targeted strategies to motivate and support individuals.
- How personality affects teams and leadership Lecture
- Applying strategies to manage personality differences in real situations Workshop
- Designing leadership plans based on team personality profiles Group Activity
12.30pm to 1.30pm · Lunch break
1.30pm to 5.00pm
Module 4 · Conflict, Emotions and Inclusive Personality Culture
Participants learn to manage personality-driven conflict, promote psychological safety and empathy, prevent bias and use inclusive strategies to turn personality differences into team strengths.
- How personality affects conflict and communication Lecture
- Practising conflict resolution strategies based on personality Workshop
- Collaborating to manage personality differences and strengthen team harmony Group Activity
How the course runs
Before
Training Needs Survey
During
Training: practice on your own work
After
- Learning Assessment
- Post-Training Implementation Plan
- Course Evaluation (TEE)
- Certificate
What Is Included
- Course handbook for every participant
- Workshop activities, guided and coached by the trainer
- An assessment test at the end of each module
- Your contribution and reflection in the group activities are evaluated
- HRD Corp Training Effectiveness Evaluation (TEE) feedback after the course
Certificate
- Certificate of Attendance: for every participant who attends at least 75% of the course and scores below 50% in the assessment.
- Certificate of Achievement: for participants who attend at least 75% of the course and score 50% to 79% in the assessment.
- Certificate of Competency: for participants who attend at least 75% of the course and pass 80% of the assessment.
Trainers
Fees and HRD Corp funding
- Public class: RM 3,500 per person
- In-house and group fees: quoted for your team size and dates.
Employers registered with HRD Corp can claim this course against their levy. How claiming works
Frequently asked questions
Who should attend The Impact of Personality in the Workplace?
HR personnel, team leaders, people managers and individuals overseeing team dynamics. Participants should hold SPM, a diploma or a degree.
How long is the course?
2 days (14 hours), 9.00am to 5.00pm each day, with a lunch break from 12.30pm to 1.30pm.
Is this course an HRD Corp Claimable Course (SBL-KHAS)?
Yes. It is an HRD Corp Claimable Course (SBL-KHAS). Employers registered with HRD Corp can claim it against their levy.
Can we run it in-house or online?
Yes. You can run it in-house at your premises or ours, join a public class in Petaling Jaya, take it as private 1-to-1 coaching, or attend live online on MS Teams or Zoom.
How much does the public class cost?
RM 3,500 per person. In-house fees are quoted for your team size and dates.
What certificate do participants receive?
Every participant who attends at least 75% of the course gets a certificate. The assessment score sets the certificate: Certificate of Attendance (below 50%), Certificate of Achievement (50% to 79%) or Certificate of Competency (pass 80% of the assessment).
Next public class: 25–26 Nov 2026 Next public class: 30 Nov – 1 Dec 2026 Next public class: 18–19 Nov 2026Related work tips
Related courses
Business Communication Skills
HRD Corp Claimable Course
Power of Business Communication Skills
HRD Corp Claimable Course
Presentation Skills
HRD Corp Claimable Course
Get a Quote
Tell us your team size, preferred month and location, and we will send a quotation.