Two ways to take this course
In-house for Your Team
Tailored to your cases, at your premises or ours. It is an HRD Corp Claimable Course (SBL-KHAS).
Get a QuoteAlso available as private 1-to-1 coaching. Ask about coaching
Also available live online on MS Teams or Zoom.
What you will be able to do
- Select negotiation styles to fit the scenario
- Implement persuasive strategies in negotiations
- Evaluate and modify strategies as scenarios change
- Identify and adapt to cultural variance in negotiation
Who should attend
Managers, negotiators and the wider workforce. Participants learn the psychological elements that influence negotiation outcomes, active listening and how to adapt strategies to changing scenarios, coached by the trainer in a workshop setting.
Pre-requisites: SPM, diploma or degree holder
Class in action
Programme by day and module
Day 1
9.00am to 12.30pm
Module 1 · Foundations of Effective Negotiation
Participants are introduced to the basic principles of negotiation, which lay a strong foundation for effective communication and strategy development. They explore the psychology behind negotiation and the key skills required for success.
- Introduction to negotiation concepts and styles Lecture
- Analysing case studies of different negotiation scenarios Workshop
- Role-play simulations focusing on various negotiation styles Group Activity
12.30pm to 1.30pm · Lunch break
1.30pm to 5.00pm
Module 2 · Advanced Communication and Persuasion Techniques
Participants learn advanced communication and persuasion strategies: how to convey their points, understand the counterpart's perspective and use persuasive techniques ethically.
- Advanced communication and persuasion in negotiation Lecture
- Practising persuasive techniques in negotiations Workshop
- Interactive role-play sessions emphasising persuasive communication Group Activity
Day 2
9.00am to 12.30pm
Module 3 · Negotiation Strategy Development and Applications
Participants learn to create effective negotiation strategies that consider context, objectives and stakeholder interests, with an emphasis on strategic insight and execution in real-life scenarios.
- Crafting and adapting negotiation strategies Lecture
- Negotiation strategy development exercises Workshop
- Strategy implementation in simulated negotiations Group Activity
12.30pm to 1.30pm · Lunch break
1.30pm to 5.00pm
Module 4 · Negotiation Ethics, Culture and Global Perspectives
Participants explore the ethical considerations, cultural influences and global perspectives in negotiation, which are key to negotiating successfully in a diverse and interconnected world.
- Ethics and cultural dimensions in negotiation Lecture
- Analysing international negotiation case studies Workshop
- Cross-cultural negotiation role-plays and debriefing Group Activity
How the course runs
Before
Training Needs Survey
During
Training: practice on your own work
After
- Learning Assessment
- Post-Training Implementation Plan
- Course Evaluation (TEE)
- Certificate
What Is Included
- Course handbook for every participant
- Workshop activities, guided and coached by the trainer
- An assessment test at the end of each module
- Your contribution and reflection in the group activities are evaluated
- HRD Corp Training Effectiveness Evaluation (TEE) feedback after the course
Certificate
- Certificate of Attendance: for every participant who attends at least 75% of the course and scores below 50% in the assessment.
- Certificate of Achievement: for participants who attend at least 75% of the course and score 50% to 79% in the assessment.
- Certificate of Competency: for participants who attend at least 75% of the course and pass 80% of the assessment.
Trainers
What participants say
The engagement and contextualisation
Experience sharing and feedback from trainer
Small group training is good.
Great topic and can add more role plays
The center environment and arrangement is awesome. The guidance of photos to reach out to this center from entrance to car park to center is brilliant.
Fees and HRD Corp funding
- Public class: RM 3,500 per person
- In-house and group fees: quoted for your team size and dates.
Employers registered with HRD Corp can claim this course against their levy. How claiming works
Frequently asked questions
Who should attend Negotiation Skills?
Managers, negotiators and the wider workforce. Participants should hold SPM, a diploma or a degree.
How long is the course?
2 days (14 hours), 9.00am to 5.00pm each day, with a lunch break from 12.30pm to 1.30pm.
Is this course an HRD Corp Claimable Course (SBL-KHAS)?
Yes. It is an HRD Corp Claimable Course (SBL-KHAS). Employers registered with HRD Corp can claim it against their levy.
Can we run it in-house or online?
Yes. You can run it in-house at your premises or ours, join a public class in Petaling Jaya, take it as private 1-to-1 coaching, or attend live online on MS Teams or Zoom.
How much does the public class cost?
RM 3,500 per person. In-house fees are quoted for your team size and dates.
What certificate do participants receive?
Every participant who attends at least 75% of the course gets a certificate. The assessment score sets the certificate: Certificate of Attendance (below 50%), Certificate of Achievement (50% to 79%) or Certificate of Competency (pass 80% of the assessment).
Next public class: 25–26 Nov 2026 Next public class: 30 Nov – 1 Dec 2026 Next public class: 18–19 Nov 2026Related work tips
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Get a Quote
Tell us your team size, preferred month and location, and we will send a quotation.