Upcoming public dates
| Date | Trainer | Code | Reserve |
|---|---|---|---|
| 22–23 Feb 2027 | Shamini Arumugam | BL-CRC | Reserve a Seat |
| 10–11 May 2027 | Shamini Arumugam | BL-CRC | Reserve a Seat |
| 9–10 Aug 2027 | Shamini Arumugam | BL-CRC | Reserve a Seat |
Public dates for the Conflict Resolution and Communication Skills Training Class over the next 12 months; past dates drop off automatically. Can't make these dates? Run the course in-house for your team. Get a Quote
Venue
Kognifi Training Center
Suite 1109, Level 11, Block B, Pusat Perdagangan Phileo Damansara 1, No. 9, Jalan 16/11, 46350 Petaling Jaya, Selangor
Reserve a seat
Choose a date and tell us how ready you are to join this class. We send the official quotation and course outline, and prepare the HRD Corp documents with you.
About this course
Learn to understand employee rights, misconduct and grievances; handle conflict resolution and documentation in compliance with Malaysian labour laws; and apply workplace communication that reduces legal risk.
- Apply workplace communication skills that reduce legal risk
- Recognise when conflict should be escalated formally
- Understand the legal framework around employee rights and grievances
- Handle conflict resolution and documentation compliant with Malaysian labour law

