Trusted Sales Advisor Training Course

Description

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Trusted Sales Advisor Training Course Description

In this trusted sales advisor training course, participants earn how to be an effective sales person by learning proven and tested interpersonal selling skills and consultative techniques. This is a HRD Corp Claimable course.  This training course is part of the sales training courses offered by Kognifi.

• Everyone in the customer acquisition and customer support roles in a business are involved in selling.  They have to understand customers, find opportunities and get the sales pipeline moving.   Customers want to be satisfied and their needs met. 
• Thus customer engagement and interaction effectiveness is key to sales results.  This Trusted Sales Advisor Training Course is aimed at effective sales conversations to get the sales pipeline and deals for sales results. 
• Participants will learn how to be a trusted and reliable sales advisor using purposeful consultative interactions with customers.  By doing this, participants will be able to build a reliable network of connections and people for support and opportunities. 
• By being systematic in their sales interactions, salespeople learn how to effectively build their sales pipelines.  Sales production and productivity will be optimised and shaped accordingly.

Participants will be guided by the trainer and coached in a workshop style environment.  Participants will do role plays to demonstrate learning and be able to apply the lessons from the course.

Call or WhatsApp us at:  +6011-6353 3599 for booking and quotation.

Trusted Sales Advisor Training Learning Objectives

• Knowing how to qualify prospects with consultative selling
• Knowing how to clarify customer requirements to get commitment
• Knowing how to help customers make decisions
• Knowing how to build reliable relationships and networks

Trusted Sales Advisor Training Learning Outcomes

• Able to  discover and scope customer requirements
• Able to shape sales demand with probes to fit customer requirements
• Able to provide the right support for customers to make decisions
• Able to be create reliable networks for the related industry

Trusted Sales Advisor Training Course Content

Trusted Sales Advisor training course has the following elements and content. The learning method will be based on lectures on the subject matter, interactive discussions, group activity and quizzes to test understanding.

Trusted Sales Advisor Training Module 1 – Scoping Prospects and Consultative Selling

This module introduces participants to leads qualification and the consultative selling method. Participants learn how to qualify prospects and scope the opportunity for B2B, B2C and Channel sales.  This systematic approach to prospecting and opportunity assessment improves sales productivity and results.

• Prospecting and the scoping process · Lecture
• Scenario based consultative selling situations · Workshop
• Role playing the consultative selling scenarios · Group Activity

Trusted Sales Advisor Training Module 2 – Probing Questions and Securing Commitments

Participants are introduced to the types of questions to get clarification, shape demand and commitment for an opportunity. Participants create the process map to secure the sale.   Participants are reminded that prospects talk to them because they are open to new solutions.  This systematic sales discussion process, enables the sales presentation to match customer requirements.  Improved proposal acceptance and evaluations result in improved sales closure rates.

• Question based selling · Lecture
• Creating the sales process maps · Workshop
• Role playing probes with the sales process maps · Group Activity

Trusted Sales Advisor Training Module 3 · Subject Matter Expertise and the Customer Decision Journey

Participants are introduced to customer expectations and the scope of the subject matter expert. Participants map the customer decision journey (CDJ) and the reliability of the SME in the CDJ.  Participants learn to create an influential personal brand to impact their sales pipelines.  This is a systematic approach to building sales funnels by sales people.  It will improve opportunities and the sales pipeline.

• Subject Matter Expertise (SME) and the CDJ · Lecture
• Defining an SME from the perspective of the customer · Workshop
• Role playing SME-Customer 360 degree interactions · Group Activity

Trusted Sales Advisor Training Module 4 · Relationships and Networking

Participants learn the types of relationships and networks. Participants learn how to manage these relationships and networks to build trust and reliability.  Participants learn how to evaluate connections to influence and leverage networks for their sales pipelines. 

• People and Relationships · Lecture
• Assessing relationships and networks for reliability · Workshop
• Role playing trust-based relationship building and networking · Group Activity

Sales Training Learning Paths

• Learning Path: Sales
• Learning Program: Selling Skills

Recommended Sales Training Courses

• SS-BY · Buying Motives and JTBD Training Course
• SS-TA · Trusted Advisor Training Course
• SA-TM · Tender Bids Management Training Course
• SA-KAM · Key Account Management Training Course

HRD Corp TTT Certified Trainer

The trainer for this digital marketing training course, Logarajah Thambyrajah, is TTT (Train The Trainer) certified by HRD Corp.  He is an SEO Consultant and the principal consultant for Kognifi. Come and join the training course that we offer.  Be trained by our experienced consultant and trainer with more than 30 years experience.  With global lessons learned in Fortune 500 companies to share with participants.

Kognifi is a HRD Corp Training Provider

Kognifi is an approved training provider (TP) by HRD Corp. We are listed in the HRD Corp portal. You can search for Kognifi on this HRD Corp link. Kognifi is a marketing and consulting company for digital marketing services and corporate trainings in Malaysia.  Kognifi provides HRD Corp claimable training in Malaysia.  Kognifi has a list of in-house business management, sales and marketing trainings in Malaysia.

How To Order Our Training Courses

Determine the training course you want your team to attend Contact us to get the latest training course outline, pricing and schedule for one of the following types of training for your selected course.

• In-House Training
• Remote Online Training
• Public Training

We will then send you the official quotation for HRD Corp Levy grant application. This quotation will be digitally signed to verify that its from Kognifi Sdn Bhd.

Call or WhatsApp us at:  +6011-6353 3599 for booking and quotation.

Contact Us for a Training Proposal