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Work Management Training Course
In this work management training course, participants learn how to manage work assignments to get results within deadlines. Learn how to work with processes and people to get the desired results.
Work Management Learning Objectives
- Knowing how to set expectations on performance with co-workers
- Knowing how to build trust and deepen relationships with team members
- Knowing to get information and create work processes to deliver results
- Understand the basic frameworks of management and work
Work Management Training Course Learning Outcomes
- Able to set expectations on work performance with co-workers
- Able to build trust and deepen relationships with team members
- Able to get information and get work done to deliver results
- Able to work effectively using the frameworks of management and work
Work Management Training Course Content
Module 1 · Managing Work
Participants learn how to see inputs, tools and techniques for results. They learn how to create assignments with people and related tools, to get the results. Participants learn to see points of failure, based on people’s failures to deliver on commitments.
- The Ishikawa diagram and work output management · Lecture
- Using the Ishikawa diagram and identifying issues and risks to work result · Workshop
- Presenting the assignment trackers · Group Activity
Module 2 · Managing People
Participants learn about people behaviors, industrial relations, and team spirit. They learn how to clarify agreements and get real commitments from people. They will learn how to have gentle yet accountable conversations with people to deliver on commitments.
- Understanding fear, motivation and power distance · Lecture
- Recognizing and responding to irresponsible behaviors and stresses · Workshop
- Presenting the RACI and commitment control matrix · Group Activity
Module 3 · Managing Performance
Participant learn how to sequence work to meet expectations. Participants learn how to identify and propose timelines and the required resources to get the job done. They will learn how to align and calibrate people to deliver agreed results.
- Managing performance and expectations · Lecture
- Setting goals, anticipating and fixing problems · Workshop
- Presenting the assignment deliverable tracker · Group Activity
Module 4 · Micro-management vs Contingent Management
Participants learn the different types of work control. They will learn about micromanaging, and how to practice situational leadership and contingent management. Participants learn how to manage assignment outcomes to plan and how to uncover issues.
- Managing assignments to plans and using directed probes · Lecture
- Practicing situational leadership and contingent management · Workshop
- Presenting the assignment management practices · Group Activity
- Learning Path: Business Management
- Learning Program: Leadership
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HRD Corp TTT Certified Trainer
The trainer for this digital marketing training course, Logarajah Thambyrajah, is TTT (Train The Trainer) certified by HRD Corp. He is an SEO Consultant and the principal consultant for Kognifi. Come and join the training course that we offer. Be trained by our experienced consultant and trainer with more than 30 years experience. With global lessons learned in Fortune 500 companies to share with participants.
Kognifi is a HRD Corp Training Provider
Kognifi is an approved training provider (TP) by HRD Corp. We are listed in the HRD Corp portal. You can search for Kognifi on this HRD Corp link. Kognifi is a marketing and consulting company for digital marketing services and corporate trainings in Malaysia. Kognifi provides HRD Corp claimable training in Malaysia. Kognifi has a list of in-house business management, sales and marketing trainings in Malaysia.
How To Order Our Training Courses
Determine the training course you want your team to attend Contact us to get the latest training course outline, pricing and schedule for one of the following types of training for your selected course.
- In-House Training
- Remote Online Training
- Public Training
We will then send you the official quotation for HRD Corp Levy grant application. This quotation will be digitally signed to verify that its from Kognifi Sdn Bhd.