Effective Supervisory Skills Training Course

Description

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Effective Supervisory Skills Training Course Description

In this effective supervisory skills course, participants learn how to plan, set goals and delegate efficiently.

• Lead teams towards higher productivity by learning techniques to improve efficiency
• Build teams based on trust and common goals through effective supervision
• Carry out the roles and responsibilities of a supervisor effectively

They will learn how to plan, lead, and execute the responsibilities that they have been entrusted with clear communication and a structured delegation framework.

Participants will also learn how to deal with conflicts and how to handle disciplinary issues among team members. Participants will learn how to communicate effectively and provide constructive feedback to team members and peers

This is a HRD Corp Claimable course.  This training course is part of the leadership and management training program offered by Kognifi.

WhatsApp Kognifi Customer Service: +6011-6353 3599  

Effective Supervisory Skills Training Course Objectives

• How to define and understand their role as an effective supervisor
• How be able to lead their team to achieve department/organization goals
• How supervise effectively by providing support and proper delegation
• How to communicate effectively to maintain harmony and motivate team members

Effective Supervisory Skills Training Course Learning Outcomes

• Able to define and understand their role as an effective supervisor
• Able to lead their team to achieve department/organization goals
• Able to supervise effectively by providing support and proper delegation
• Able to communicate effectively to maintain harmony and motivate team members

Effective Supervisory Skills Training Course Content

In this course, participants learn the true roles and responsibilities of a supervisor and understand leadership skills that is needed for effective supervision.

Module 1 · Understanding Your Role As Supervisor

This module helps participants grasp their evolving roles as key operations leaders, ensuring company strategies are executed with agility and EI for 2025 challenges.

Topics Covered:

• Defining Supervisory Roles vs. Managerial Roles
• SMART goal-setting challenge
• Aligning personal goals with organizational strategy using agile tools

Activities:

1. Understanding roles and responsibilities of an effective supervisor · Lecture
2. Group creation and pitch of goals with AI tool examples · Group Activity
3. Leadership identity discussion · Workshop

Module 2 · Building A High-Performance Team

Participants will learn to create enthusiastic, inclusive teams supporting objectives, optimizing performance in hybrid/digital workspaces.  Participants learn how to build enthusiastic team players who will support department objectives, and in the process, learn to get the best performance out of every team member.

Topics Covered:

• Team dynamics and psychological safety
• Motivation theories (e.g., Maslow, Herzberg) with EI applications
• Building inclusive teams in diverse/hybrid workplaces

Activities:

1. Human Knot Team Builder: Physical/verbal untangling for collaboration · Activity/Debrief
2. Active Listening Relay: Paraphrase scenarios to fix communication errors · Workshop
3. Motivation Mapping: Apply theories to cases · Activity/Debrief

Module 3 · Managing Conflict At The Workplace and Handling Misconduct

Participants will learn how to manage workplace conflicts effectively, defuse tension, and redirect focus toward productivity. They will also understand key steps in handling disciplinary or misconduct issues to maintain a positive and productive work environment.

Topics Covered:

• Conflict Resolution Models (e.g., Thomas-Kilmann)
• Preventing escalation through emotional intelligence
• Handling misconduct in hybrid teams (e.g., digital harassment)

Activities:

1. Employment Act Procedure Walkthrough: on Act 1955 · Lecture
2. Disciplinary Scenario Simulation: Group handling of cases to promote growth · Workshop
3. Conflict Causes Role-Play: Pairs simulate disputes using models · Case Study/Group Activity

Module 4 · Sustaining A High-performance Team

This module helps teams build self-leadership and stay motivated to achieve goals with minimal supervision. Supervisors learn how to guide their teams to perform at their best using practical tools and resilience strategies.

Topics Covered:

• Advanced delegation frameworks (e.g., RACI Matrix) with AI Assistance
• Constructive Feedback Models (e.g., SBI – Situation-Behavior-Impact) for growth
• Building self-leadership, resilience, and innovation

Activities:

1. Walking the Talk Commitment: Personal action plans · Lecture
2. Delegation Role-Play: Practice with RACI and AI tools · Workshop
3. SBI Feedback Practice: Role-play feedback scenarios · Group Activity

Learning Paths

• Learning Path: People Management
• Learning Program: Leadership

Recommended People Management Training Courses

• Business Communication Skills Training Course
• Lean Six Sigma Training Course
• Leadership Reimagined: From Self-Knowledge to Lasting Impact Training Course
• Presentation Skill Training Course
• Work Management Training Course
• The Impact of Personality in the Workplace Training Course
• Conflict Resolution and Communication Skills Training Course

HRD Corp TTT Certified Trainer

The trainer for this Supervisory Skills Training Course, Azeli Jalaludin is TTT (Train The Trainer) certified by HRD Corp. He is an Electrical Engineering professional with 30 years of diverse experience in manufacturing electronics, semiconductors, automotive and oil & gas.

Kognifi is an HRD Corp (HRDF) Training Provider

Kognifi is an approved training provider (TP) by HRD Corp. We are listed in the HRD Corp portal. You can search for Kognifi on this HRD Corp link. Kognifi is a marketing and consulting company for digital marketing services and corporate trainings in Malaysia.  Kognifi provides HRD Corp claimable training in Malaysia.  Kognifi has a list of in-house business management, sales and marketing trainings in Malaysia.

How To Order Our Training Courses

Determine the training course you want your team to attend. Contact us to get the latest training course outline, pricing and schedule for one of the following types of training for your selected course.

• In-House Training
• It is 2 days training event from 9.00 am to 5.00 pm.

We will then send you the official quotation for the HRD Corp Levy grant application. This quotation will be digitally signed to verify that it’s from Kognifi Sdn Bhd.

Call or WhatsApp us at:  +6011-6353 3599 for booking and quotation

Contact Us for a Training Proposal