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Kognifi Trainer Profile
Ong Khian Hock: An Expert Trainer in Sales, Time and Change Management
With more than 20 years of experience in corporate leadership, human resources, and business consultancy, Ong Khian Hock, also known as Hawke, is a seasoned trainer specialising in sales, time management, and change management.
Hawke is a charismatic and energetic Training Consultant who specializes in transforming complex organizational challenges into actionable learning frameworks. His unique advantage lies in his ability to share real-life lessons derived from a career spent in the trenches of various industries.
He specializes in bridging the gap between management objectives and frontline execution through his deep expertise in Leadership Development, Sales Psychology, and Change Management.
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Extensive Experience in Diverse Industries
Hawke’s career is a testament to his versatility. He has worked with and provided consultancy for major institutions across several sectors:
- Additional Sectors: Energy & GLCs, Manufacturing & Power, and Public Relations.
- Banking & Retail Finance: HSBC Berhad, Alliance Bank Berhad, AmBank Berhad, CitiBank, and Price Solutions (Standard Chartered).
- Healthcare & Medical Services: PMCK Berhad.
As a certified HRDCorp TTT trainer, he provides hands-on training that aligns with industry best practices.
Hawke’s Experience and Achievement
Hawke’s impact is best reflected in the feedback from those he trains.
He maintains a high satisfaction rating, with participants frequently noting that their learning was enhanced by the knowledge and experience shared by the trainer.
Whether you are looking to build trust in high-pressure team environments or seeking to leverage team strengths to cover individual gaps, Ong Khian Hock brings the expertise and authentic experience needed to drive real results.
Throughout his career, Hawke has delivered strong results for both clients and organisations.
He coached business leaders and sales teams to stabilise and grow sales in Malaysia between 2018 and 2020, developed a “Speak Up” culture strategy for a Best Place to Work team, established the Compliance & Control Self-Assessment and Business Continuity Plan for the customer service department at Citibank, and created leadership succession plans while launching new leadership platforms for major business distribution teams.
Hawke Professional Summary
Hawke is a University of London law graduate (LL.B) who has pivoted his analytical skills toward leadership, sales, change management, and communications.
He is renowned for his deep expertise in:
- Leadership Development: Navigating the transition from managing self to managing others.
- Sales Psychology: Using S.M.A.R.T goals for immediate sales alignment.
- Change Management: Bridging the gap between management objectives and frontline execution.
HRD Corp (HRDF) TTT Certified Trainer
Hawke is committed to continuous professional development, holding several prestigious certifications:
- Fluent in English and Malay, with expertise in public speaking and rapport building.
- HRDCorp TTT Certified Trainer.
- EQ-I & EQ360 Certification (Emotional Intelligence).
- 7 Habits of Highly Effective People Certified.
- Pod & Hive Gamification Certification.
Hawke as the Kognifi Lead Trainer for Sales Psychology, Leadership Development, Time Management and Change Management.
Kognifi is an HRD Corp (HRDF) Training Provider
Kognifi is an approved training provider (TP) by HRD Corp. We are listed in the HRD Corp portal. You can search for Kognifi on this HRD Corp link.
Kognifi provides HRD Corp claimable training in Malaysia. Kognifi has a list of in-house business management, sales and marketing trainings in Malaysia.
HRDF (HRDCorp) Registered Training Provider
- This workshop organiser, Kognifi Sdn Bhd, is an HRDCorp registered training provider
- This training course is an approved registered program by Kognifi Sdn Bhd with HRDCorp
How To Order Our Training Courses
Determine the training course you want your team to attend. Contact us to get the latest training course outline, pricing, and schedule for one of the following types of training for your selected course.
- In-House Training
- Public Training
We will then send you the official quotation for the HRD Corp Levy grant application. This quotation will be digitally signed to verify that it’s from Kognifi Sdn Bhd.
Contact Kognifi For More Details
HRDF Claimable Training 2026 – Request For Information (RFI)
Send us your request for training. We can customise the training and get the trainers per your training objectives.
