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Business Communication Skills
Upcoming Classes:
- 25th to 26th Sept 2024 | Wed & Thursday
This Business Communication Skills is a two-day coaching workshop on how to:
- Develop skills in listening actively and emphatically to others.
- Enhance your ability to handle difficult situations.
- Identify their personal learning objectives
Click the button below to contact Kognifi Customer Service (+6011-6353-3599) on a working day (Mon-Fri, 9am to 5pm) for your enquiry on training course classes.
Or send in an enquiry form. We will respond within 24 hours on a working day.
Days Left to Workshop Date
Contact us NOW for a special early bird price.
Course Instructor
Harmendar Singh MBA
- Ex-Sr Training Manager Perodua
- 30 years lessons learned
Business Communication Skills Training Schedule
- Workshop days: 2 days
- Time: 9:00am to 5:00pm
- Coffee and Lunch Breaks
Business Communication Skills Workshop Day 1
Module 1 – Creating Positive Relationships and Growing Self Awareness
This module introduces participants to explore ten ways to build positive relationships, including using uplifting messages.
During this session, participant will identify their communication strength and weaknesses through several reflective exercises.
- Creating positive relationships
- Growing self-awareness
- Communication basics
Module 2 – Communications Basics and Communication Barriers
Participants will identify their communication strengths and weaknesses through several reflective exercises.
Participants will identify and discuss barriers to communication. They will also perform a series of exercises to help them develop a habit of mindfulness.
- Identifying Communication Barriers
- Understanding their weaknesses through reflection and exercises
- Identifying their own strength and weakness in communication and how to overcome
Business Communication Skills Workshop Day 2
Module 3 – Questioning, Listening Skills and The Role of Body Language in Effective Communications
This Module will examine Questioning skills styles. There are also exercises to learn about listening.
There shall be lecture and practical sessions on Body language. The final part shall be the art of creation of a Positive Self-Image.
- Body language – exploring the concept, and understanding ones body style and how to improve
- Communication styles – to allow participants to take a more objective look at the advantages and disadvantages related to communication styles
- How people determine your personality through appearance and the importance of creating a positive self-image
Module 4 – Behavioural Aspects of Communication
This session will explore our frame of reference and the assumptions that we make.
Participant will also take place in an activity that will strengthen their ability to speak about communication concept more easily and improve their self-image by interact with others.
- Frame of reference – explore our FOR and making assumptions
- Techniques for the workplace – 2 key elements of effective message : preparation & delivery
- Assertiveness – how we impact others by how we see ourselves. How to improve self-image and deal with difficult situations assertively and positively
Business Communication Skills Public Workshop Dates
- Date: 25 to 26 September 2024
- Venue: Kognifi Office, Phileo Damansara 1, Selangor
- Time: 9:00am to 5:00pm
Business Communication Skills Public Workshop Prices
- Individual Price: MYR 2,600 per person
- Group Price: To discuss based on pax
HRDF (HRDCorp) Claimable Training Course
- This course training is an HRDCorp Claimable Course
- Can claim HRDF reimbursement from employer levy paid to HRDF
- This training course is an approved registered program with HRDCorp
HRDF (HRDCorp) Registered Training Provider
- This workshop organiser, Kognifi Sdn Bhd, is an HRDCorp registered training provider
- This training course is an approved registered program by Kognifi Sdn Bhd with HRDCorp
Contact Kognifi For More Details
Click the button below to contact Kognifi Customer Service (+6011-6353-3599) on a working day (Mon-Fri, 9am to 5pm) for your enquiry on training course classes.
Or send in the booking form below:
Training Class Booking
Send in this form to book your place in this class. And get our quotation to process payment or get your company’s HRD Corp grant approval.
