Power of Business Communication Skills Public Training Classes

This post is also available in: Melayu

Power of Business Communication Skills

Upcoming Classes:

• 8th and 9th December 2025 | Monday & Tuesday
• 11th to 12th February 2026 | Wednesday & Thursday

This Power of Business Communication Skills is a two-day coaching workshop:

• How to apply clear, purposeful business communication techniques
• How to enhance engagement using listening and empathy
• How to deliver confident and persuasive business presentations
• How to navigate difficult conversations with cultural sensitivity

Contact us NOW for a special early bird price.

---

---

Or send in an enquiry form. We will respond within 24 hours on a working day.

---

Days Left to Workshop Date

---

Course Instructor

---

Power of Business Communication Skills Training Schedule

• Workshop days: 2 days
• Time: 9:00am to 5:00pm
• Coffee and Lunch Breaks

Power of Business Communication Skills Workshop Day 1

Module 1 · Foundations of Clear and Purposeful Communication

This module introduces participants to the core principles of effective business communication, helping them understand the communication process, eliminate ambiguity and align messages with intent and audience.

Topics Covered:

• What is effective business communication?
• Communication process model (sender, message, medium, receiver, feedback)
• Types of business communication: verbal, non-verbal, written and visual
• Common communication breakdowns in corporate settings
• The 3 Cs: Clarity, Confidence, Consistency
• Common blockers: jargon, filler words, vague phrasing
• How ambiguity creates confusion, conflict or inaction Aligning communication to purpose and audience

Activities:

• Overview of communication process, types, and blockers with real-life examples · Lecture
• Rewrite unclear messages for clarity and purpose · Workshop
• Analyse miscommunication scenarios and suggest improvements · Group Activity

Module 2 · Engaging Through Listening, Non-Verbal Skills and Emotional Intelligence

Participants will identify their communication strengths and weaknesses through several reflective exercises.  Participants will identify and discuss barriers to communication.  They will also perform a series of exercises to help them develop a habit of mindfulness. 

Topics Covered:

• Active vs. passive listening
• Techniques for effective listening: paraphrasing, questioning, reflecting
• The cost of poor listening in business
• Listening in high-stakes or emotionally charged conversations
• Handling interruptions and distractions professionally
• The power of tone, body language and voice modulation
• Managing nerves during business conversations or meetings
• Matching your body language with your message
• Using silence, posture and eye contact to project confidence
• How body language can confuse or strengthen your message

Activities:

• Discuss listening styles, tone, and body language in workplace conversations · Lecture
• Practice active listening through role-plays and reflection · Workshop
• Role-play emotional scenarios and debrief with peer feedback · Group Activity

Power of Business Communication Skills Workshop Day 2

Module 3 · Confident and Persuasive Business Presentations

This module empowers participants to deliver structured, engaging and persuasive business presentations by enhancing their stage presence, overcoming public speaking anxiety and mastering audience engagement techniques.

Topics Covered:

• What makes presentations impactful in business
• Structure using “Tell-Show-Do-Review” method
• Powerful openings and closings for presentations
• Effective use of visuals and clean slide design
• Storytelling and emotional hooks to engage audiences
• Using persuasive language to frame arguments and drive buy-in
• Overcome public speaking fear with mindset and techniques
• Handling questions and interruptions with composure and authority
• Adjusting tone and content when presenting to different stakeholders

Activities:

• Learn confident communication and persuasive delivery techniques · Lecture
• Build and practice a 5-minute structured presentation · Workshop
• Deliver presentations with feedback on clarity and confidence · Group Activity

Module 4 · Leading Difficult Conversations and Communicating Across Differences

This module equips participants with tools to manage conflict, give and receive feedback, and communicate effectively across diverse personalities, cultures and communication styles.

Topics Covered:

• Recognise communication styles (aggressive, passive, and assertive)
• Manage emotional triggers and respond under pressure
• Give and receive feedback constructively
• Handle disagreements and pushbacks with confidence
• Communicate across cultures and functions effectively
• Use inclusive language and avoid unconscious bias Choose the right channel (email, messaging, or verbal, for clarity)

Activities:

• Explore feedback styles, cultural models, and inclusive communication · Lecture
• Practice handling objections and giving feedback using scripts · Workshop
• Role-play and analyse challenging or cross-cultural scenarios · Group Activity

---

Power of Business Communication Skills Public Training Dates

• Date: 8 and 9 December 2025
• Venue: Kognifi Office,Phileo Damansara 1, Selangor
• Time: 9:00am to 5:00pm

Power of Business Communication Skills Public Training Prices

This training class is fully claimable from HRDCorp (HRDF)

• Individual Price: MYR 3,500 per person
• Group Price: To discuss based on pax

Call or WhatsApp +6011-6353 3599 (9am to 5pm, Mon-Fri)

---

Contact Kognifi For More Details

---

---

Or send in the booking form below: